WhatsApp group SOPs

1Purpose of the group

The group is only for your course’s support. Irrelevant messages are not allowed. Discuss only your course, and only during your course duration.

2What you can do

• Discuss your course by text with management and your course trainers.
• Ask questions about the LMS, quizzes, assignments, your project or certificate.
• If your question is delayed, contact the group admin directly.

3What is not allowed

• Personal chat of any kind in the group.
• Personal messages to female members. On complaint, management may take legal action and cancel the enrollment.
• Messaging trainers on their personal numbers. This can lead to removal from the course and the group.
• Answering other students’ questions. Only authorised staff answer.
• Repeating the same message again and again, or using unethical language.

4Response times

• The admin replies during official timings.
• Trainers reply within 2 to 4 working days.

5Lecture content

PFTP lectures are for your personal learning only. Students may not share or use PFTP lectures anywhere else.

6Penalties

• Any student found involved in unlawful activity may be fined at least Rs. 100,000.
• Breaking any rule or instruction can lead to a fine.
• Unethical language can lead to legal action without prior warning.

7Changes to these SOPs

Management may add or change any policy, term or condition during your course. Only students who agree to all of these terms are added to the group.